2019 Idaho MGMA Conference Speaker Presentations
Thank you to all of our attendees, exhibitors, and speakers who attended our 2019 Conference. We have had great feedback this year and we want to continue this trend into next year. Please see below for the presentations that were given at the conference. If you have any questions, please do not hesitate to reach out to us at IdahoMGMA@idmed.org.
Opening Keynote- "Flip the Script" - Coyte Cooper, PhD
Dr. Coyte Cooper is a keynote speaker, executive coach, bestselling author and trainer who is one of the premier experts in the area of personal leadership and high performance. A former NCAA Division I All-American, college professor, TEDx Speaker and current CEO of Earn the Right (ETR) Inc., Dr. Cooper specializes in creating transformational systems to help business leaders and professionals maximize their productivity and potential so they can achieve extraordinary outcomes. His custom presentation delivery intentionally provides each audience member with transformational content and tangible “take home” lessons so they can immediately apply the lessons to their businesses and lives. Dr. Cooper caps this all off by pouring into creating one-of-a-kind talks that fully capture audience member’s attention and takes them on a memorable journey towards the results and lives they desire.
General Sessions 1- “Executive Productivity ” - Brad Turpen, MBA, FACHE, FACMPE
“Executive Productivity ” - You have made more commitments than you can accomplish right now and you have to make choices! How would it feel to dedicate 100% of your attention on whatever is at hand, at your own choosing, with no distraction? Brad is excited to share his passion for a productivity system (Getting Things Done TM) that has changed his life. Learn about the GTDTM self-leadership techniques to improve your presence, engagement, motivation, and well-being.
Brad Turpen, MBA, FACHE, FACMPE-Brad Turpen is the Chief Executive Officer at Valor Health in Emmett, Idaho. He is a Fellow in the American College of Healthcare Executives (ACHE) and a Fellow in the American College of Medical Practice Executives. His healthcare career has spanned private medical groups, hospital owned medical groups, and hospital administration. Brad grew up in the Treasure Valley and left to earn a bachelor’s degree in management from the Air Force Academy, after which he served active duty for six years. He earned a Master of Business Administration from Utah State University and has been working in healthcare administration for the past 17 years. Brad is currently the Board President of the Idaho Healthcare Executive Forum, our state ACHE chapter, after serving multiple years as the Education Chair. Brad is also an Idaho MGMA Past President, having volunteered on the IMGMA Board from 2006-2012.
Presentation not available
General Session 2- “Foundations for Healthcare Leadership” - Tracy J Farnsworth EdD, MHSA, MBA, FACHE
“Foundations for Healthcare Leadership” - This session will explore fundamental leadership principles and practices critical for succeeding in today’s complex healthcare environment.
Tracy J Farnsworth EdD, MHSA, MBA, FACHE—Dr. Tracy J. Farnsworth was appointed President of the Idaho College of Osteopathic Medicine (ICOM) at Idaho State University (ISU) in 2016. He also serves as Associate Professor and Director of the Healthcare Management programs at ISU.
Prior to his work at the university, Dr. Farnsworth served in various executive level positions with Intermountain Healthcare, Catholic Healthcare West, and the City of Hope National Medical Center. Dr. Farnsworth is a graduate of Brigham Young University. He also received his master’s degrees in business and health services administration from Arizona State University, and a doctoral degree in educational leadership at ISU. Dr. Farnsworth is a Fellow of the American College of Healthcare Executives (FACHE). He also serves as Board Chair-Elect of the Association of University Programs in Health Administration (AUPHA), and as a member of the Portneuf Medical Center Board of Trustees in Pocatello, Idaho.
General Session 3 - “Provider Burnout: Drivers, Consequences, and Strategies for Change” - Amanda Draper, NP
“Provider Burnout: Drivers, Consequences, and Strategies for Change ” - Provider burnout is a hot topic these days. Chronic interpersonal stressors on the job lead to emotional exhaustion, depersonalization or negative detachment from work and a low sense of personal accomplishment. Physician suicide rate has increased by 22% and Idaho ranks the highest among physician burnout. Physicians of all ages and stages in their careers, including medical students and residents, are affected. There isn't anything in the literature to suggest NP's, PA's, and
hospital administrators are not affected. Physician burnout increases the risk of physicians leaving the profession sooner than expected. Fortunately, resiliency has entered the work place vocabulary and a movement is occurring to help providers stay in the profession and find meaning in their work.
Amanda Draper, NP— Amanda (Mandy) Draper is an Adult Certified Nurse Practitioner. She graduated from the Boise State Nursing program nearly 20 years ago and received her master's degree in nursing from Arizona State in 2008. She has been a practicing Nurse Practitioner for
11 years working for Saint Alphonsus Medical Group specializing in Internal Medicine. She also serves as the Director for Advanced Practice Providers for Saint Alphonsus Medical Group. Mandy has been Chair of the Saint Alphonsus Medical Group Quality committee and first APP
Chair for the Leadership Council. Most recently, she joined the Finance committee. Mandy is the first Nurse Practitioner board member for the Saint Alphonsus Health Alliance. She recently completed her two-year term as the Executive Secretary for Nurse Practitioners of Idaho.
Breakout Session 1-A - “Tips and Tricks of Managing Younger Generations” - Sterling Mortensen
“Tips and Tricks of Managing Younger Generations ” - This session will help managers understand that for thousands of years each generation is naturally different than the previous three generations. This creates confusion in a workplace that often includes four generations of workers. Sterling will help managers better understand younger generations and give tips and tricks on how to interview them for jobs and manage them once you hire them.
Sterling Mortensen— Sterling Mortensen worked for Hewlett Packard for 31 years, where he started as an engineer but became an engineering manager at several levels for 22 years. He then became a consultant to organizations such as Xerox and Sandia National Laboratories.
More recently he and his business partner created a company to teach soft skills to students and employees and to help managers know how to manage younger employees. (SPOT Academy, part of SPOT International Services) They are making a new website to assess and create success profiles for individuals and company groups to help people understand themselves better and to be able to work together more easily and successfully.
Presentation not available
Breakout Session 1-B - “Leading People and Building High Performing Teams” - Tracy J Farnsworth EdD, MHSA, MBA, FACHE
“Leading People and Building High Performing Teams ” - This interactive session will examine practical ways to lead healthcare professionals and develop high performing teams.
Tracy J Farnsworth EdD, MHSA, MBA, FACHE—Dr. Tracy J. Farnsworth was appointed President of the Idaho College of Osteopathic Medicine (ICOM) at Idaho State University (ISU) in 2016. He also serves as Associate Professor and Director of the Healthcare Management programs at ISU. Prior to his work at the university, Dr. Farnsworth served in various executive level positions with Intermountain Healthcare, Catholic Healthcare West, and the City of Hope National Medical Center. Dr. Farnsworth is a graduate of Brigham Young University. He also received his master’s degrees in business and health services administration from Arizona State University, and a doctoral degree in educational leadership at ISU. Dr. Farnsworth is a Fellow of the American College of Healthcare Executives (FACHE). He also serves as Board Chair-Elect of the Association of University Programs in Health Administration (AUPHA), and as a member of the Portneuf Medical Center Board of Trustees in Pocatello, Idaho.
Breakout Session 2-A - “Patient Consent and Termination: Legal Requirements and Practical Solutions” - Lisa Carlson, JD
Lisa Carlson, JD — As the former in-house attorney for a major health system, Lisa has a deep understanding of the regulatory, compliance, administrative, and litigation issues her clients may face. She provides counsel on federal and state healthcare laws and regulations, including Stark, Anti-Kickback, Civil Monetary Penalties, ADA, ACA, HIPAA, and HITECH. Lisa works with clients, including hospitals and health systems, physicians, administrators, and business partners to implement effective strategies for legal compliance, risk mitigation, efficient workflows, and the maintenance of business objectives. Prior to earning her J.D., Lisa worked in healthcare and studied biological sciences. This experience shapes and informs her practice, and reflects her commitment to finding effective and efficient solutions to healthcare law challenges.
Breakout Session 2-B - “Influence and Expectations” - Jesse Arnoldson, MBA, CMPE
“Influence and Expectations” - Each and every day practice managers face dozens of situations that require the ability to influence people and set effective expectations with others. To be successful at this, one needs to recognize these as negotiating skills, understand that people are not just natural negotiators, and there are ways in which even the most unlikely can become a better negotiator. In our time together we will dive into several actionable steps that practice managers can walk away with. These steps will help them become the influencers that their practices need them to be.
Jesse Arnoldson, MBA, CMPE —Jesse is the Director of Client Strategies for MedMan (‘Medical Management, Inc.’). In this role, Jesse is accountable for many of MedMan's advances in the practices' transition to value-based reimbursement, specifically guiding administrators and doctors through MACRA and MIPS. Additionally, Jesse serves the role of interim administrator when medical groups are experiencing transition with their management. Prior to joining MedMan, Jesse owned a health insurance agency where he gained valuable knowledge of the Affordable Care Act provisions and payer reimbursement methods. Jesse obtained his Master of Business Administration in 2015 from Idaho State University and also holds bachelor’s degree in Spanish for business and professions.
Breakout Session 2-C - “Building a Roadmap for an Outcomes-Driven Staff Development Program” - Pete Risse
“Building a Roadmap for an Outcomes-Driven Staff Development Program ” - This session will introduce participants to the process of developing a comprehensive and effective staff development program that delivers demonstrable outcomes for their staff, patients, and operations. We will discuss the process of determining needs, establishing goals for your development program, and achieving long-lasting results using active learning and the direct application of concepts.
Pete Risse— Pete Risse is Associate Dean, for Boise State University’s Division of Extended Studies. He has been in his role since 2010 and provides leadership and oversight of rapidly growing Adult and Organizational Outreach programs. Prior to his arrival at Boise State, Pete was Director of the University of Alaska Anchorage Chugiak-Eagle River Campus where he was responsible for academic programs, workforce and professional development programs, and community engagement. In addition to his work with academic programs, Pete has a strong background in training, development, and coaching. He has provided consultation and strategic planning and support for Oil and Gas, fisheries, healthcare, retail, manufacturing, government and non-profit sector clients.
Federal and State Legislative Update-
Policy Director, Idaho Medical Association
Teresa Cirelli, CPC, CPMA
Reimbursement Director, Idaho Medical Association
This state and federal legislative update will provide timely information on the status of pertinent healthcare issues under consideration by the Idaho Legislature, Congress, and federal regulatory agencies. Attendees will learn about recent legislative and regulatory developments affecting medical groups, gaining a deeper understanding of these changes and their impact on the day-to-day activities of medical group practices. Additionally, attendees will learn what resources are available to clarify these state and federal initiatives.
About Molly Steckel- Molly Steckel has a degree in political science and has worked in the policy arena for over twenty years as a contract lobbyist and as Executive Director of several trade associations. In December 2012, Molly accepted the in-house position of Policy Director for the Idaho Medical Association (IMA) after serving as one of its contract lobbyists for over a decade. At the IMA, Molly’s responsibilities include managing the IMA lobby team, serving as Executive Director of several smaller medical associations, administering the IMA Medical Education Affairs Committee, IMA’s Physician Recovery Network (PRN), the IMA Foundation, and the IMA Political Action Committee (IMPAC), as well as serving on many boards and committees within Idaho’s healthcare community.
About Teresa Cirelli, CPC, CPMA- Teresa Cirelli, CPC, CPMA has been a Certified Professional Coder for 20 years and became a Certified Professional Medical Auditor in 2014. She has been with the Idaho Medical Association for ten years after working for the Idaho Medicare contractor for 13 years. Her focus includes issues from reimbursement, one-on-one education with offices, advocating for practicing physicians, providing educational seminars to assist practices with government and commercial payer regulations and on
coding issues including ICD-10 and CPT.