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Success through Lean Six Sigma—a Virtual Workshop: Attendee Registration
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A virtual workshop, not just a webinar, with individuals and teams working on a high priority process of their Medical Group (or other health care organization) during the three 1.5-hour sessions, striving for a measurable breakthrough in patient, physician, and support personnel delight, while simultaneously reducing costs and driving revenue.

 Export to Your Calendar 11/4/2020 to 11/18/2020
When: 11/4/20, 11/11/20, and 11/18/20
7:30-9:00 am
Where: Zoom
United States
Contact: Shelbi Morris
(208) 344-7888


Online registration is available until: 10/28/2020
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Idaho Medical Group Management Association

Success through Lean Six Sigma—a Virtual Workshop

 

Summary: A virtual workshop, not just a webinar, with individuals and teams working on a high priority process of their Medical Group (or other health care organization) during the three 1.5-hour sessions, striving for a measurable breakthrough in patient, physician, and support personnel delight, while simultaneously reducing costs and driving revenue.

 

Benefits of Attending:

  • In a short period of time (three 1.5-hour sessions), learn the basics of both Six Sigma and Lean, and how to instantly employ them in your organization.

     

  • In the first session, apply Six Sigma and Lean to identify the business and medical processes in your organization that if improved would drive your biggest revenue increases and cost reductions.

     

  • In the second and third sessions, work on your highest priority process, applying what you learn to redesign the process for a measurable breakthrough in results.

     

  • Gain tools that you can use in the future forever as team leaders and individual problem solvers. 

 

Who Should Attend: Senior leaders of your Medical Group, physicians, staff, and anyone who potentially could contribute. Ideal for entire cross-functional teams.

 

Workbook: Copy of all the slides, plus process analysis worksheets and forms.   

 

Session One: Overview, Opportunity Discovery, and Initial Data Collection

Demystifying Lean Six Sigma

Lean Six Sigma in Healthcare—The Benefits

Lean’s Eight Wastes in Healthcare

The Lean Tool Box

The Lean Six Sigma Problem Solving Process--DMAIC: Define, Measure, Analyze, Improve, Control

Amplifying the DMAIC process to go for Breakthrough in addition to Continuous Improvement

Healthcare examples

Cost of Poor Quality (COQ) both internal and external

Four Criteria for Selecting which of Your Processes to Improve

Guesstimating the Cost of Imperfection (COI) and potential gains to all stakeholders

Starting the Define Step: Initial data collection and high-level process mapping

 

Assignment: Confirm in your organization the rough ranking of your processes needing a breakthrough, select one, and collect high-level data on the process. 

 

Session Two: Define and Measure Process, and Analyze Root Causes

Super quick review of Session One

Define Step: Team Charter and Breakthrough Goal

Process mapping that highlights defects and wastes

Measure Step: Measurement methods for defects and wastes (Fast Cycle Time, etc.)

Analyze Step: Starting Root Cause Analysis

Healthcare examples

Benchmarking for Breakthroughs

 

Assignment: Perform simple measurement tools, and start determining root causes of process defects and wastes.

 

Session Three: Finalize Root Causes, Conceive New Process, and Implement

Super quick review of Session Two

Analyze Step: Methods for verifying you have found the real root causes

Healthcare examples

Improve Step: Brainstorming the ideal process, inventing a more feasible process, testing it, final adjustments, standardizing it

Control Step: Tracking key results and process variables, celebrating initial success, and continuous improvement

Team implementation plan

Feedback from participants

 

Assignment: Implement your new process, celebrate the results, and select your next process needing a breakthrough.

 

 

Your Workshop Instructor and Facilitator: Jim Bandrowski, President of Rock Your Industry, www.RockYourIndustry.com

Jim has been helping organizations implement Lean Six Sigma for the last 25 years in 22 countries in just about every major industry, with extensive work in healthcare. He started the Lean Six Sigma Yellow Belt through Black Belt executive and professional education program at the University of Wisconsin, Madison, 15 years ago and continues to deliver programs there in Lean Six Sigma, and New Product Development and Innovation. A sampling of his healthcare clients include: Kaiser Permanente, Health Net, QualMed, United HealthCare, Sutter Health, Timberlake, Blue Shield of California, American Family Insurance, Merck, St. Mary’s Hospital of Wisconsin, Mott Children’s Health Center, and numerous other large and small healthcare organizations. His first professional job was designing medical products for Becton-Dickinson, receiving two patents and publishing in Clinical Chemistry magazine. He has two engineering degrees and an MBA, and is a Lean Six Sigma Master Black Belt. Jim is known for demystifying Lean Six Sigma and helping clients achieve both process and strategic breakthroughs.   

 

Contact Us

Idaho Medical Group Management Association

P.O. Box 832 Boise, ID 83701


208-344-7888

www.imgma.com

idahomgma@idmed.org

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