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Effective Practice Management Series Luncheon/Webinar-04/09/15
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Effective Practice Management Series Luncheon/Webinar-04/09/15

Join us in person or via webinar!

When: 04/09/2015
Where: St. Luke's Regional Medical Center- Meridian
520 Eagle Rd
Meridian, Idaho  83642
United States
Presenter: Jennifer Jones Hooft, SPHR, GPHR, M.Ed.
Contact: Sara Olson

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The Art and Science of Managing Performance

  • Begin with the end in mind…keep your top performers inspired and gain their commitment to your organization. 
  • Create an environment that lends itself to continuous learning.
  • Commit to managing deficiencies.  Nothing demoralizes a good performer more than watching issues go unaddressed. 
  • Embed a culture of accountability. Recognize that we are leading adults who make their own choices.
  • Understand the psychology involved in progressive discipline, and learn the language and techniques to make it work for you.
  • Create a reputation of fair-handedness and avoid liability.

This is the perfect blend - the art and science of performance management. 


Jennifer Jones Hooft, SPHR, GPHR, M.Ed.


Higher Resources, LLC


Jennifer Hooft is a human resources professional with over twenty years experience spanning varied industries, including technology, financial services, higher education, and manufacturing.  She is currently consulting, managing a family-owned medical clinic, and teaching in the College of Business and Economics at BSU.


In addition to her roles as VP of HR over the years, Jennifer served as State Council Director for the Society for Human Resource Management (SHRM), and President of the Human Resource Association of Treasure Valley (HRATV).  She is currently vice president on the board of directors for Idaho Humane Society and has served board terms with both Silver Sage Girl Scouts and Family Advocates.


Consistent with her passion for cutting edge HR practices, Jennifer has a long-held interest in helping others move their lives, careers, and organizations forward. She speaks on the topics of performance management, leadership and mentoring.


Jennifer is married to Ray Hooft, an independent family physician in Meridian. They partner in running their walk-in family practice clinic and enjoy the arrangement, most of the time!  She has two adult daughters, Lindsay Miller and Courtney Miller, and a grandpuppy, Holly Golightly.  She enjoys skiing, skating, hiking and cycling, and is pursuing certification in yoga instruction.



Higher Resources, LLC offers comprehensive human resources and management consulting services to clients in the Treasure Valley. Jennifer Hooft and her associates have broad-based experience across a diverse array of industries including hi-tech, financial services, healthcare, higher education and manufacturing.  


Contemporary expertise and efficient turnaround in areas including:

  • Executive coaching

  • Leadership development

  • Recruiting and selection

  • Compensation and benefits planning

  • Compliance and policy development

Setting the bar higher


Jennifer Jones Hooft,




If you plan to join this educational event via webinar, upon submitting your registration for the event, you will be directed to a Thank You page with instructions and links on how to join the webinar. Please email us at if you have any questions or issues with registration.

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Idaho Medical Group Management Association

P.O. Box 7674 Boise, ID 83707


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